# Legal Home | Privacy Policy, Terms of Service, and Compliance | Optimizory

Source: https://optimizory.com/legal-documents

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# Legal Home

Welcome to Optimizory's Legal Home page. Here, you'll find important documents and policies that govern the use of our services.

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### Privacy Policy

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We prioritize your privacy and use data responsibly to enhance services. View our full Privacy Policy for more.

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Open

](/privacy-policy.html)

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### Data Protection

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We securely process user data for licensing, billing, and support, following strict data protection practices and user rights.

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Open

](https://optimizory.atlassian.net/wiki/spaces/otc/pages/391398/Data+Protection)

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### End User License Agreement (EULA)

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Using our software means you agree to terms on licensing, usage, and compliance outlined in the EULA.

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Open

](/eula.html)

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### Service Level Agreement

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We provide support via portal and email for product issues during business hours. Read the full SLA for terms.

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Open

](/sla.html)

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### ISO/IEC 27001:2022 Certified

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Our certification confirms adherence to top global information security standards through a strong ISMS framework.

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Open

](https://optimizory.atlassian.net/wiki/spaces/otc/pages/1093763209/ISO+IEC+27001+2022)

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### ISO 9001:2015 CERTIFIED

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We follow ISO 9001:2015 standards to deliver consistent quality, efficiency, and customer satisfaction.

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Open

](https://optimizory.atlassian.net/wiki/x/BYDaS)

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### Cloud Security Self-Assessment

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CAIQ-Lite details our cloud security controls, including app security, incident response, and risk management.

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Open

](./caiq-lite.html)

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### Emergency Change plan

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We use a structured process to resolve urgent issues swiftly, with minimal disruption and full compliance.

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Open

](https://optimizory.atlassian.net/wiki/spaces/otc/pages/1094320132/Emergency+Changes+Handling)

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### Business continuity & Disaster Recovery plan

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We ensure continuity using automated recovery, scalable infrastructure, and real-time monitoring.

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Open

](https://optimizory.atlassian.net/wiki/spaces/otc/pages/1094189078/BCP+DR+Plan)

## Our Products Portfolio

[](/links-explorer.html)

[](/links-explorer.html)

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![Links-explorer Jira](/assets/img/lxp-monday-logo.webp)

#### Links Explorer for Jira

The #1 user-rated Traceability app for Jira.

](/links-explorer.html)[Read more](/links-explorer.html)

[](/rmsis.html)

[](/rmsis.html)

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![RMsis](/assets/img/logos/rmsis/png/rmsis-3.webp)

#### RMsis

Most mature requirements management application for Jira.

](/rmsis.html)[Read more](/rmsis.html)

[](/pact.html)

[](/pact.html)

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![PACT](./assets/img/pact-screenshots/pact-logo-1.png)

#### PACT

Your dedicated solution for efficient Contract Lifecycle Management.

](/pact.html)[Read more](/pact.html)

[](/baseline-x.html)

[](/baseline-x.html)

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![BaselineX](/assets/img/baseline-x/baseline-x.jpg)

#### Baseline X

The ultimate tool to take issue snapshots and track changes

](/baseline-x.html)[Read more](/baseline-x.html)

[](/report-x.html)

[](/report-x.html)

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![ReportX](/assets/img/report-x/report-x.png)

#### Report X

A Complete Traceability and Reporting Solution for Jira

](/report-x.html)[Read more](/report-x.html)

[](/customid.html)

[](/customid.html)

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![CustomID](/assets/img/custom-id/custom-id.png)

#### Custom ID

Make your JIRA issue IDs more informative

](/customid.html)[Read more](/customid.html)

[](/rmview.html)

[](/rmview.html)

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![RMview](/assets/img/logos/rmview/rmview.png)

#### RMview

Simplify Your Requirement Management

](/rmview.html)[Read more](/rmview.html)

[](/unifieddocs.html)

[](/unifieddocs.html)

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![unifieddocs](/assets/img/unifieddocs/unifiedlogo.png)

#### UnifiedDocs

Dynamic Documentation for Confluence

](/unifieddocs.html)[Read more](/unifieddocs.html)

[](/risk-manager.html)

[](/risk-manager.html)

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![unifieddocs](/assets/img/logos/risk-manager/risk-manager-logo.png)

#### Risk Manager

Risk Clarity For Everyone - Right Inside Jira

](/risk-manager.html)[Read more](/risk-manager.html)

[](https://vrest.io/)

[](https://vrest.io/)

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![vRest](./assets/img/logos/vrest/all/png/green/logo_green.webp)

#### vREST

Record, Specify, Test and Mock your RESTful and Other Web APIs.

](https://vrest.io/)[Read more](https://vrest.io/)

[](/monday/links-explorer-product/index.html)

[](/monday/links-explorer-product/index.html)

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![Links-explorer Monday](/assets/img/lxp-monday-logo.webp)

#### Links Explorer for monday

Get end-to-end traceability via tree view of item links.

](/monday/links-explorer-product/index.html)[Read more](/monday/links-explorer-product/index.html)

### Have any queries?

Please send a mail to [support@optimizory.com](mailto:support@optimizory.com) to get in touch with us.

[Leave a Message](https://forms.gle/mmCCppoSCDd8dtry8)

[Create Support Ticket](https://optimizory.atlassian.net/servicedesk/customer/portals)

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