Optimizory is committed to protecting your privacy. Please read the Optimizory Online Privacy Statement below.
This Optimizory Online Privacy Statement applies to data collected by Optimizory through the majority of its Web sites and services, as well as its offline product support services. It does not apply to those Optimizory sites, services and products that do not display or link to this statement or that have their own privacy statements. Some products and services mentioned in this statement may not be available in all markets at this point of time.
Purpose of collecting data
Optimizory Technologies Pvt. Ltd. is in the business of providing tools and other software applications and the business model is based on license sales and subscriptions to services provided online to users.
In this process, we possess the following categories of data for supporting our business,
- User Data for invoicing, license management, product support and for providing product information.
- Data stored by users in the process of using the online services provided by us.
The user data is used/processed only for the purposes stated above.
The information we collect and how we use it
At some Optimizory sites, we ask you to provide personal information, such as your name, email address, designation, organization name, website, home or work address, or telephone number.
During the signup process, we will share details of information collected from you and processed by us and seek your consent against the same.
We can collect your information from other sources, such as partners/ resellers and third parties which may contact us to purchase Optimizory offerings on your behalf.
We can also collect your information from emails that you send to us OR through web meeting, about your interaction with Optimizory sites and services. In such cases, it is assumed that the information is voluntarily provided and can be used within Optimizory without any limitations.
If you choose to make a purchase or sign up for a paid subscription service, we will ask for additional information, such as your billing address, which will be used to create a Optimizory billing account.
Financial information, like credit card number etc, is not stored by us and exclusively handled by our payment service providers like Paypal and 2Checkout.
Many different Optimizory sites and services use the same credentials. You can use the same credentials to sign in to many different Optimizory sites and services. By signing in on one Optimizory site or service, you may be automatically signed into other Optimizory sites and services.
When you receive newsletters or promotional e-mail from Optimizory, we may use customized links or similar technologies to determine which links you clicked in order to provide you more focused e-mail communications or other information.
Use of Your Personal Information
Optimizory collects and uses your personal information to operate and improve its products, sites and services and for its legitimate business interests like generating quotes, invoices, etc. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services, and technologies; and displaying content that is customized to your interests and preferences.
We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements.
We may also use the information for sharing news about product upgrades, promotions and about other products and services from Optimizory. However, this is optional and you can turn off these preferences for all Optimizory products and services.
Personal information collected on Optimizory sites and services may be stored and processed in the United States, India or any other country in which Optimizory or its affiliates, subsidiaries or service providers maintain facilities.
Sharing of Your Personal Information
Except as described in this statement, we will not disclose your personal information outside of Optimizory and its controlled subsidiaries and affiliates without your consent.
Optimizory does not sell or share your personal information to third parties for third-party direct marketing purposes.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mails, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those service providers will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. We may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Optimizory or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Optimizory employees, customers or the public. We may also disclose personal information as part of a corporate transaction such as a merger or sale of assets.
Accessing Your Personal Information
You will have the ability to view, edit or update your personal information online. In order to help prevent your personal information from being viewed by others, you will be required to sign in with your credentials (e-mail address and password). The appropriate method(s) for accessing your personal information will depend on which sites or services you have used.
Information retention and deletion
You may request deletion of your personal information at any time by using the option provided in your profile page.
Following such request,
- Either the information will be automatically deleted
- OR Optimizory will delete the information that it is not required to retain or no longer required by any relevant law or jurisdiction in which we operate.
In certain circumstances, Optimizory may be unable to delete your information,
- such as if there is an outstanding credit on your account. Upon resolution of the issue preventing deletion, Optimizory will delete your information as described above.
- Optimizory may also retain certain information if necessary for its legitimate business interests, such as fraud prevention and enhancing users’ safety and security.
- If a paid license has been generated against your account, Optimizory may retain information required to maintain previously generated documents like quotes, invoices, etc. This is for ensuring tax compliance
Communication and Data Processing Preferences
You can stop the delivery of future promotional e-mail from Optimizory sites and services by following the specific instructions in the e-mail you receive OR by using the options provided on your profile page.
Wherever personal information is used by our systems for any processing, we will provide an option to Enable / Disable the processing on the profile page of the product/service.
Security of Your Personal Information
Optimizory is committed to protecting the security of your personal information and we use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.
If you find any issue or have any complaints regarding the security of your personal information, you can send us a request at firstname.lastname@example.org
Optimizory Web sites use “ session cookies” to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies contain information that can later be read by a Web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.
Detailed information related to data protection can be found at User Policies and Procedures » Data Protection