This section explains how PACT – Contract Management for Jira behaves on Atlassian Government Cloud (AGC) so that Jira admins, security teams, and program owners can quickly decide whether and how to use it.
If your primary questions are “Is the app compatible with AGC?”, “Where does the contract data live?”, and “Does it introduce non-US infrastructure?”, the table below is designed to answer those immediately.
Topic | How PACT works on AGC |
|---|
Compatibility & Scope | PACT is available for Jira Cloud instances hosted on Atlassian Government Cloud. If your site is on AGC and running Jira Software or Jira Service Management, PACT can be enabled to manage contracts within those projects. |
App Platform & Hosting Model | PACT is a Forge app utilizing the "Runs on Atlassian" hosting model. This means app compute and platform storage are hosted exclusively on Atlassian’s cloud infrastructure, not on external Optimizory infrastructure. Pact in the marketplace |
Data Residency | AGC keeps all customer data automatically in the US. Because PACT runs entirely on Atlassian’s platform, all in-scope contract data (financials, terms, obligations) for AGC tenants remains pinned within Atlassian’s US Government Cloud environment. |
Data Handling Model | PACT processes contracts by converting them into Jira issues (Contracts, Requirements, Negotiations). It does not maintain its own external database; all data is stored as Jira issues or app-specific properties inside Atlassian’s infrastructure. |
Security & FedRAMP Context | Jira Software on AGC is FedRAMP Moderate authorized. Marketplace apps like PACT do not need their own FedRAMP authorization; instead, each customer authorizes apps as part of their own ATO/risk process. PACT minimizes risk by ensuring zero data egress from the AGC boundary. See security and compliance on the AGC |
Installation Path on AGC | In production AGC environments, only Atlassian Support can install Marketplace apps. After your internal approval, your admin raises an Atlassian support request to add "PACT – Contract Management for Jira" to your AGC site. Contact the Atlassian Government Team for app installation |
If your primary questions are “Is the app compatible with AGC?”, “Where does the data live?”, and “Does it introduce non‑US infrastructure?”, the table above is designed to answer those immediately.
If you need more detailed descriptions for an ATO package, you can visit other sections in the Atlassian Government Cloud Support folder.