A: The Report X app is currently not compatible with Jira version 9.12.0 or above version when running on JVM version 11. If a user uploads the app in this environment, the app does not appear on the Jira left sidebar, and no error messages are displayed.
Expected Behavior:
When users attempt to upload the app under these conditions, a notification should appear to inform them about the compatibility issue of JVM version not supported.
Current Behavior:
Users are able to upload the app, but it does not appear on the Jira left sidebar.
No error message or warning is displayed when the app is incompatible.
Workaround:
Currently this app is supporting JVM version 17 only.
Check for any updates or patches that may address this compatibility issue.
Contact support for further assistance.