Tracking Contract Status
Once you send a contract, the Contracts list and the Dashboard give you real-time visibility into where each envelope stands. This page explains the status lifecycle, what each status means, and how to act on contracts that need attention.
Contracts list showing envelopes with different status badges
The Contracts list
Select Contracts in the E-SignSeal sidebar to open the list. Each row shows:
Contract title and linked Jira issue key
Status badge — current envelope state
Template — the template used to generate the document
Signers — number of signers pending vs. total (for example 2/3 signed)
Expiry date — when the envelope closes if not completed
Sent date — when the contract was created
Filtering by status
Use the status filter tabs above the list to show only contracts in a particular state. Available filters: All, In progress, Completed, Declined, Expired, Voided.
Status definitions
Status | What it means |
|---|
In progress | At least one signer has not yet signed. The envelope is active and signing links are valid. |
Completed | All signers have signed. The sealed PDF has been generated and attached to the linked Jira issue. |
Declined | One or more signers declined to sign. The envelope is closed. No PDF is generated. |
Expired | The expiry date passed before all signers completed signing. All signing links are deactivated. |
Voided | The Sender or Workspace Admin manually cancelled the envelope. All pending signing links are deactivated immediately. |
Per-signer status
Within the contract detail, the Overview tab shows the individual status of each signer:
Signer status | Description |
|---|
Pending | Signer has been notified but has not yet opened their signing link |
Viewed | Signer opened the signing session but has not yet submitted |
Signed | Signer completed the signing session |
Declined | Signer declined to sign |
The needs-attention table on the Dashboard
The Dashboard's Needs Attention panel surfaces contracts that require action:
Expiring soon — contracts expiring within 3 days that still have pending signers
Stuck — contracts where a signer has been pending for more than 48 hours
Declined — contracts with a declined signer
Select any row in the needs-attention table to navigate directly to that contract's detail page.
Sending a manual reminder
If a signer has not responded and you want to nudge them without waiting for the automatic reminder:
Open the contract detail (select the contract title from the Contracts list).
On the Overview tab, find the signer row.
Select Send reminder next to the signer's name.
A Jira notification and email are sent to the signer immediately. The Send reminder button is disabled for 24 hours after you send one, preventing accidental spam.
Next steps